Is it possible to change my shipping address after placing the order?
Until the time your order is ready to be shipped, the shipping address can be changed. Please contact our Customer care for help. For orders that are dispatched, we will be able to reship it to your new address as soon as the consignment is returned back to us.
What's the guarantee that my product will reach safely?
Your jewellery is packed and shipped in durable, tamper-proof packing that ensures the contents remain safe and intact. Your jewellery is fully insured till it reaches your doorstep. Please do not accept any package that has been tampered. In case you find any pilferage, please contact our customer care immediately.
Where is the jewellery made?
We make our jewellery through our network of craftsmen across India, while we source diamonds and gemstones from across the globe.
What is most important of the 4 Cs in India?
The 4 Cs (Cut ,Clarity, Color, and Carat Weight) are the main factors by which the diamond industry evaluates a diamond's physical attributes. It's very important to understand this basic terminology, as it is the mode by which diamond dealers rate diamonds comparatively, and the way in which diamonds are evaluated by laboratories which issue Diamond Grading Reports. Understanding the 4 Cs will enable you to grasp the details that are listed in your diamond's Grading Report, and give you the 4 most important words in the vocabulary of the diamond industry.
What are the delivery charges?
NAC Jewellers provides free shipping within India.